Reference Lab
SoftCell Laboratories
Our Own Reference Lab
The same Doc Lab® partnership, extended to full reference laboratory services.
SoftCell Laboratories is Doc Lab's CLIA-certified, high-complexity reference lab. Every test you can run in your own lab, we also run at SoftCell, using the same Doc Lab reagents, rigorously validated protocols, and quality standards. You choose which tests to bring in-house and which to send out, and you can adjust that mix as your volume and needs change. For testing that goes beyond in-house capabilities, including pharmacogenomics, urine cultures, specialized blood testing, and more, SoftCell delivers the same partnership and support you expect from Doc Lab.
Rigorous Science. Real Partnership.
Most outside labs are transactional: send specimens, get results, repeat. The relationship ends there. SoftCell is built differently, on the same foundation as the Doc Lab Difference: diagnostics built on science, partnerships built on trust.
With SoftCell, your send-out testing is coordinated with the testing you run in-house, backed by CLIA-certified, rigorously validated methods and a team that knows your lab. That's a real partnership, not just a vendor.
For current Doc Lab clients, SoftCell extends your testing capabilities without adding a new relationship to manage. For those new to Doc Lab, it's a simple way to see what real partnership looks like.
How SoftCell Works
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01
Specimen collection & submission
Collect specimens at your practice following standard protocols. Ship to SoftCell using provided materials and instructions.
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02
Processing & results
Specimens are processed at our reference laboratory with excellent turnaround times based on test type. Results are delivered through your preferred method.
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03
Support & coordination
For practices using both in-office and reference lab testing, we coordinate services to create a seamless experience. One partner for your complete testing needs.
Why Use SoftCell
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Unified Partnership
One partner for in-house and send-out testing, with consistent report formats and a common LIS across both. You get coordinated services, consistent support, and simplified vendor management.
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Extended capabilities
Add testing your laboratory can't handle without adding vendors or additional integrations. Expand your menu through a partner you already trust.
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Same support philosophy
SoftCell is backed by the same commitment to service that defines our laboratory partnership. Real support from an expert team that knows your practice.
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Quality you trust
Reference testing processed with the quality standards you expect from Doc Lab. Confidence in results, whatever the test.
For Existing Doc Lab Partners
If you're already working with Doc Lab, SoftCell is a natural extension of our partnership. Seamlessly add reference lab capabilities without adding complexity:
- Coordinated with your existing services and integrations
- Same support team that knows your practice
- Simplified operations with a single laboratory partner
- Easy to add as your testing needs expand
Doc Lab + SoftCell
One Partner. Your Full Testing Menu.
Whether you set up in-house or send out to our reference lab, let's discuss how Doc Lab and SoftCell fit your needs.