Lab Services & Solutions

Build your lab

• End-to-End Lab Implementation

  Turnkey lab setup from planning to go-live. We coordinate equipment selection, CLIA certification and licensing, method validation, LIS integration, staff training, and quality control, keeping you informed at every step. A dedicated, experienced team takes ownership of getting your lab up and running.

• Implementation & Validation

  For labs adding new testing or upgrading existing systems, our team handles analyzer installation, LIS/EMR interface setup, accuracy and precision studies, and reference range and comparison studies. Validation documentation meets CLIA and CAP requirements, so every new test is reliable and ready for your patients.

• Equipment & Supplies

  Equipment placement, servicing, and inventory supply management from a team that knows both the equipment and the chemistry behind it. Because our core reagents and assays are developed to Doc Lab's own specifications, we guide better equipment decisions, keep supplies reliable, and manage everything from installation to preventive maintenance and reagent forecasting.

Run your lab

• White Coat Lab Management

  Ongoing partnership that keeps your lab compliant, efficient, and supported. We provide CLIA/CAP compliance monitoring, QC review, on-site inspection preparation, and SOP and documentation review, with lab director and technical supervisor oversight available at the level your lab needs. It's a team invested in your lab's long-term success.

• Regulatory & Compliance Support

  Expert guidance across CLIA regulations, CAP accreditation, and state licensing. We support your quality assurance program, proficiency testing, and documentation audits, with mock inspections and on-site support during actual inspections. Our proactive approach identifies gaps before they become problems, so your lab is prepared when an inspection notice arrives.

• Training & Education

  Hands-on training and competency programs, from initial system training to ongoing education as your team grows. We provide instruction on equipment and testing procedures, competency documentation that satisfies CLIA requirements, new staff onboarding, and help identifying qualified technicians. With on-site training, remote support, and an on-demand client portal, your team always has somewhere to turn.

Grow and support your lab

• Market Access Support

  Navigating reimbursement and coding can stall even the strongest testing program. Our team guides your lab through payer contract negotiations, MolDX submissions, and PLA code submissions, so you can offer the testing your providers and patients need.

• 24/7 Clinical & Technical Support

  Round-the-clock access to clinical and technical experts who understand the science. QC questions go to people who know QC, analyzer issues go to people who know the equipment, and clinical guidance comes from people with clinical backgrounds. Your lab deserves real answers, day or night.